Fix ‘FaceTime Live Images Not Saving/Working’ Issue – Guide
After upgrading to iOS 12, some users have noticed that the Live Photos feature has been removed. There is no explanation for this removal and no information on when the feature will come back. This has left many iPhone users confused and angry. ..
There is no solution to this problem as it is related to the operating system. All you can do is upgrade to a previous iOS version, ie iOS 11, or wait for a new iOS update to which Apple can restore Live Photo feature. But even if you downgrade to iOS 11 using Live Photo feature it is not without its problems. According to reports, many users are having trouble saving live photos. So let’s see how best to solve this. ..
Why aren’t my Facetime photos saved?
If you want to save your live photos, you need to either upgrade to a newer iPhone or iPad, or purchase more storage space for your iCloud account. ..
What to do if Facetime photos don’t work
If you can’t find your Facetime photos on your camera, scroll down after taking the screenshots to see if there are any that you can save. If there are, make sure you get rid of this bug so that you can save your photos.
When your Facetime photos are not saved, reset Facetime. FaceTime can be turned on and off in the Settings app. If it’s off, you won’t be able to use FaceTime. Turning it off and then on again will reset FaceTime, which may solve the problem with Live Photos. The purpose of resetting Facetime is to try to fix the error that is causing Facetime not to save photos.
To turn off a device, you must first turn it off by pressing the power button. To turn on a device, you must first press the power button and then press the reset button. ..
Enable live photos on your device.
If you want to reset Facetime Live Photos for Mac, open Facetime, click the menu bar, select Preferences, select Preferences, and check Allow live photos to be taken during video calls. Once you’ve done that, you can switch to a live video call with someone and see if the photo has been saved to your camera roll. If you were on your Mac and now it’s saving Facetime photos, you couldn’t find them on your camera roll because the feature has been disabled. If it now works on your iPhone, it’s due to a bug in the app.
Force restart your iOS device
If you have an iPhone 6S or below and an Apple Watch: If you have an iPhone 6S or below and an Apple Watch Series 3: If you have an iPhone 6S or below and an Apple Watch Series 4: If you have an iPhone 6S or below and a new Apple Watch: If you have an iPhone 6S or below and a new Apple Watch Series 5:
If your iPhone is not responding to pressing the Home button, try holding the power button down for at least 30 seconds. ..
The phone will restart automatically when the Apple logo reappears on the screen. ..
If you have an iPhone 7 or later models, you can now use Face ID to sign in to your account and access your account information.
Press and hold the button button and the volume down button together for at least 30 seconds to turn off your phone. ..
Apple logo reappears on the screen
If you have an iPhone X or 8 and above, you can now use Face ID to unlock your device. This feature is available in the Settings app. To use Face ID, you must be unlocked and have your face scanned.
Quickly press the release button to release the news.
The volume down button on a device can be used to reduce the sound level.
When you see the Apple logo, press and hold the Power button until you see the “Press and hold” text.
Turn off Facetime and turn it on
- Open the Settings app and navigate to the “Privacy” tab.
- Scroll down and click on the “Facetime” icon.
- Toggle off the feature and close the Settings app.
To enable or disable FaceTime on an iPhone, follow these steps:
- Open the Settings app on your iPhone.
- Under “Phone,” tap “FaceTime.”
- Under “FaceTime Options,” turn on or off “Use Facetime.” ..
Reset Network Settings
Restart your computer.
Reset your network settings and enter your password. ..
If you want to reset your network settings, tap Reset network settings. This will confirm your changes and reset your network settings. ..
Check out the live photo album
If you’re not seeing live photos on your camera, it’s likely because you haven’t checked the live photo album. When you go to your camera scroll and select Album at the bottom, make sure Facetime’s Live Photo is there. ..
Update your iPhone
If you’re having trouble saving your Facetime Live Photos on iOS 13 or 14, you may need to update your iPhone to get the latest software. To do so, connect your device to power and connect it to WiFi, then go to Settings> General> Software Update> Tap> Download & Install> To update now, tap Install. Enter your password when prompted. After allowing your iPhone to update, go to Facetime and see if photos are saved in the Camera Roll.
Final note
Fixing “FaceTime Live Images Not Saving/Working” Issue If you have a FaceTime account and your live images don’t save or work, here are some tips to help.
- Make sure you have the latest version of FaceTime installed on your computer. If you don’t, update it now.
- Try refreshing your FaceTime account if it has been inactive for a while. This should fix the issue with live images not saving or working.
- If you still can’t fix the issue, please reach out to us at support@apple.com and we’ll be happy to help out!
